If you haven't found the answer to your question in these support pages you may need to contact us

How do I contact Customer Support?

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If your enquiry is specific to the Sony Entertainment Network please contact the dedicated Sony Entertainment Network Support team.

Image United Kingdom

• Telephone: 0203 538 2665 (Mon-Sat 10:30 - 19:00 GMT) (Local rate)


Image Ireland

• Telephone: 01 691 7379 (Mon-Sat 10:30 - 19:00 GMT) (National rate)


Image France

• Telephone: 01 7070 0778 (Mon-Fri 10:30 - 19:30 CET) (National rate)


Image Belgium

• Telephone: 02 588 42 40 (Mon-Fri 09:00 - 20:00 CET Sat 10:00 - 16:00 CET)


Image Italy

• Telephone: 02 36 00 90 81 (Mon-Sat 10:00 - 19:00 CET) (€0.0216 per minute)


Image Spain

• Telephone: 911 147 422 (Mon-Fri 10:30 - 20:00 CET) (€0.078 per minute)


Image Germany

• Telephone: 06102 771 3001 (Mon-Fri 10:00 - 19:00 CET) (€0.14 per minute/€0.42 per minute on mobile)


Image Netherlands

• Telephone: 020 709 5025 (Mon-Fri 09:00 - 20:00 CET Sat 10:00 - 16:00) (€0.05 per minute)


Image Australia

• Telephone: 1-300 365-911 (Mon-Fri 08:00 - 20:00 AEST Sat 10:00 - 18:00 AEST) (Local rate)


 New Zealand

• Telephone: 09 801 1235 (Mon-Fri 09:00 - 22:00 Sat 12:00 - 20:00)


Image Finland

• Telephone: 0969 379 450 (Mon-Fri 09:00 - 18:00 CET) (National rate)


Image Sweden

• Telephone: 08 506 357 03 (Mon-Fri 10:00 - 18:00 CET) (National rate)


Image Norway

• Telephone: 85 22 88 63 (Mon-Fri 10:00 - 18:00 CET) (National rate)


Image Denmark

• Telephone: 89 88 35 76 (Mon-Fri 10:00 - 18:00 CET) (National rate)


Image Canada

If you are looking for Canadian contact details, please click here.


Image USA 

If you are looking for US contact details, please click here.


* Please note that call charges may vary depending on your phone operator.

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If your enquiry is specific to PlayStation®Network, PlayStation®4, PlayStation®3 and PSP® (PlayStation®Portable) Systems please contact the dedicated Sony PlayStation® Support team:

Please select your country of residence:

Image United Kingdom

Image Ireland

Image Australia

Image New Zealand

Image Finland

Image Sweden

Image Norway

Image Denmark

 

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For technical hardware support for a particular device, please visit the appropriate support site detailed below:

BRAVIA® HDTVs, Sony Blu-ray Disc™ Players and Home Theaters

Europe

Image Australia

Image New Zealand

 

 

Products

  • HDTV
  • Blu-ray Disc™ Player
  • Desktop / Laptop
  • PlayStation®3
  • PSP™/PS Vita
  • Xperia™/Android™ Phone
  • Tablet

Categories

  • Music Unlimited
    • Troubleshooting
  • Video Unlimited
    • Troubleshooting
  • Account Management